About this policy
This policy describes how Premier Powerwashing handles information provided through this website and through enquiries, estimates, and service-related conversations, including SMS and WhatsApp when those channels are available.
Information we receive
You may provide your name, email address, phone number, property location, service interests, and project details. If you send photographs or messages directly to us, we may also receive those files, message content, and related conversation records.
Messaging records may include your communication preferences, consent or withdrawal, message timestamps, and delivery status. Website and communications providers may process technical information such as an IP address, browser details, and service logs.
How we use information
We use relevant information to respond to enquiries, prepare estimates, coordinate appointments, provide services, maintain project records, resolve concerns, and protect our business and systems. We may retain records needed to meet legal or accounting obligations.
We use SMS and WhatsApp only for enquiries and service updates. We do not send promotional offers or marketing messages through these channels.
SMS & WhatsApp privacy
When you opt in, we use your mobile number and relevant conversation details to send the kinds of messages you requested, such as estimate follow-ups, appointment reminders, scheduling changes, and project updates. We keep consent and opt-out records to respect your choices.
We do not sell mobile numbers or share mobile information or messaging consent with third parties or affiliates for their own marketing or promotional purposes. Providers helping us deliver messages may process the information needed to provide that service, subject to appropriate restrictions.
WhatsApp/Meta and your mobile carrier also process information under their own terms and privacy policies. Review WhatsApp’s Privacy Policy. Please do not send payment card details, government identification, passwords, or other sensitive information through messages.
Website technologies & links
This website does not use analytics, advertising pixels, or site-set cookies. It loads fonts from Google Fonts; your browser makes requests to Google to display them. The service-area map is a locally stored image, and project videos are served by this website. Links to other websites are subject to those sites’ policies.
Before adding tracking or other integrations, we will update this notice and provide any choices or consent controls required for their use.
Retention & security
We keep information for as long as reasonably needed for the purposes described here, including service records, legal obligations, and handling disputes. Limited opt-out records may be kept to prevent further unwanted messages. We use reasonable safeguards appropriate to the information; no storage or transmission method can guarantee complete security.
Your choices
You can ask to access, correct, or delete information you have provided, or ask about its use, through the contact options below. We may need to verify your identity, and some records may need to be retained where permitted or required by law. Rights depend on the law applicable to your request.
For SMS, reply STOP to opt out or HELP for assistance. For WhatsApp, tell us in the chat that you want messages to stop, or use WhatsApp’s block/report controls. You may also withdraw consent directly with us. See our messaging terms for more details.
Children’s information
Our website and services are intended for adults arranging property services. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can address it.
Policy updates
We may update this policy as our services or information practices change. The date above identifies the latest revision. Where required, we will give additional notice or request consent before making a change to how information is used.
Contact & privacy requests
For privacy questions or messaging support, call (561) 249-9404 or email premierpowerwashing4@gmail.com. You can also reply to an existing conversation with Premier Powerwashing.